Te Ao Mārama

07 595 0595 33 Hare Puke Drive, Hamilton

COVID-19 FAQ

This information is to support our families with any COVID- 19 queries, and what you need to do. Please note that we will update this information regularly, based on any updated guidelines from the Ministries of Education & Health.

What do I do if I am experiencing Covid-19 symptoms again?

The advice for people who have symptoms more than 28 days after having had COVID-19 has recently been updated:

  • If it’s been 28 days or less since your last infection - you don’t need to take a RAT. You should stay home and recover until 24 hours after you no longer have symptoms.

  • If it’s been 29 days or more since your last infection - you should take a RAT. Don’t forget to record your result on www.MyCovidRecord.nz

If you test positive, this will be treated as a reinfection, and you must self-isolate for 7 days. 

If your test is negative, you might still have COVID-19. Your symptoms could also be caused by another infection such as the flu or another virus. If symptoms continue, you should repeat a RAT 48 hours later. If it’s still negative, stay home until you are well.

The rules for Household Contacts have not changed. You can find the information here: https://covid19.govt.nz/testing-and-tracing/contact-tracing/household-contacts/


What do I do if my child tests positive for Covid-19?

Let the school know as soon as possible by filling in this form - a member of the team will contact you. 

Your child can return to school on day 8, provided they are 24 hours clear of any symptoms.

More information on managing a positive case can be found here: https://covid19.govt.nz/isolation-and-care/if-you-have-covid-19/



My child is a Household Contact. What does this mean?

This means someone living in your child's household has tested positive for Covid-19.

Everyone living in the household will need to isolate for 7 days at home. Household contacts will also need a test on Day 3 and Day 7. Your child can return to school on Day 8, provided they are free of any syptoms.

If either of your child's tests come back positive, please let us know by filling in this form.

If your child is at school when they become a Household Contact, they will need to go home as quickly as possible. Please phone ahead to the office to arrange this (07 595 0595).


Does my child have to have a Covid-19 test?

It is important to ensure you know if your child has COVID-19. 

Some of our positive cases have not shown any symptoms (asymptomatic), and therefore a test is important for your family to know. 

Rapid Antigen Tests (RATS) are easily available for testing. 

My child is feeling unwell (e.g. cough, headache, sore throat etc) Can I still send them to school?

Because these are all symptoms of Covid, please do not send your child to school.

While these may be the normal bugs/sniffles that occur, we encourage you to get your child tested.


Is it safe to send my child to school?

We encourage you to send your child to school as much as you can. 


As you know, our students have missed a lot of teaching and learning over the past 2 years, and we really want to see them at school as much as possible as it's important for their learning and social connection.


My child is anxious or scared. What advice do you have?

Our onsite team are working hard to make school fun, safe and a place of learning.


We encourage you to focus on the things that they can do to help; mask-wearing, washing hands, getting a test (if required).

This website has some useful tips - https://www.kidshealth.org.nz 

My child needs to isolate at home. What support will the school provide around teaching and learning?

For those that would like support, our team will look to provide hard packs and/or resources via email.


My child has previously had Covid-19, will they need to isolate again if there is a case in our household?

Once you have recovered from COVID-19, you will not need to isolate again for 3 months, if someone else in your household tests positive during that time.

My child was previously a household contact (but did not get COVID). Will they have to isolate again if there is a new case in our house?

If your child has finished their period of isolation they do not need to return to isolation if a new case is identified in your house. However, this only applies for a period of ten days following their leaving isolation.


Should a different household member be confirmed as a NEW case 11 or more days after your child has left isolation, then they must start a new period of self-isolation for seven days.

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